Free Ground Shipping

Available on all orders! Limited time offer.

Holiday shipping dates*

Shipping dates apply to the contiguous United States only.

• Ground Shipping: Order by 12 Midnight EST EST on 12/15 for Christmas Eve delivery 12/24
• 2 Day Shipping: Order by 12 Midnight EST EST on 12/21 for Christmas Eve delivery 12/24
• Overnight Shipping: Order by 12 Midnight EST on 12/22 for Christmas Eve delivery 12/24

Shipping to Multiple Addresses

This feature allows you to send items in your Shopping Bag to more than one shipping address from the same order. Simply follow the prompts to enter each address in your Address Book during Checkout and select the destination for each item when instructed. You do not need to place separate orders. Each address that you instruct us to ship to is considered a separate order and is subject to applicable shipping charges.

Tracking Your Packages

The status of your order is easy to find. After entering your email address during Checkout, you will receive emails that update you on your order status. Or, click on the Track Order link on Kipling-USA.com to follow the progress of your orders and to confirm delivery

Online Gift Certificates

We make gift giving effortless! Online Gift Certificates can only be ordered in whole dollar amounts between $10 and $800. They are sent via e-mail to any individual with a valid e-mail address within 24 hours of purchase, making it the perfect last-minute gift! For your protection, all Online Gift Certificates have a purchasing code and PIN number known by certificate recipient only. The code is activated within 24 hours of receiving the e-mail.

Online Gift Certificates are redeemable exclusively at Kipling-USA.com and cannot be used at a Kipling retail store, department store, specialty store or factory outlet store.

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Gift Boxes & Gift Wrapping

Many of our items can be packaged in a gift box for a cost of $5 per address, including a personalized gift note card with your package.

Each box features our Kipling Logo in white on top of the box. Your items are wrapped in Kipling tissue paper and sealed with a Kipling logo sticker. For the perfect finishing touch, we add a white grosgrain ribbon tied in a bow to each box.

Extended Returns Through 2010

Any purchases made from November 1, 2009 through December 31, 2009, may be returned for a refund of the purchase price, minus the shipping, handling, gift box fee and other additional charges, through February 28, 2010. Customers are responsible for the return shipping fees.

Note: Items purchased at a Kipling retail store, department store, specialty store or outlet location may not be returned to our online store. We will only accept returns of items purchased through Kipling-USA.com.

International shipping

Currently we do not offer shipping to locations outside of the continental United States, Alaska, Hawaii, US Territories (including the US Virgin Islands and Puerto Rico) and Military APO/FPO addresses.